Location: London (Hybrid)

About Our Client
Our client is an innovative AI company backed by venture capital, dedicated to transforming customer service through cutting-edge deep learning and artificial intelligence. Their solutions are trusted by large-scale operations and fast-growing businesses alike. With a remote team based across the UK, US, and Europe, they are a group of passionate professionals committed to pushing the boundaries of AI in customer service. Together, they take pride in their achievements and continue to strive for new frontiers.

The Opportunity
Our client’s vision is to become the leading automation platform for the e-commerce sector.

Within their sales team, you’ll join a dynamic group of professionals focused on generating new business and introducing their solutions to elevate customer experiences. The team is results-driven, with high standards, eager to succeed and be part of something impactful.

They are looking for an experienced Account Executive who is ready to take the next step in their career. The ideal candidate will be self-motivated, energetic, and have a proven history of exceeding sales targets. This is an exciting opportunity to help drive growth and expand the company’s presence in the market.

Key Responsibilities

• Own a pipeline of prospects, building and nurturing relationships with key decision-makers.
• Educate potential clients on how our client’s AI-driven platform can streamline their operations and drive revenue growth.
• Lead the sales process, from initial value discussions to negotiation and closing, using the MEDDPICC framework to guide your approach.
• Conduct engaging discovery sessions and product demos (with the support of a Sales Engineer), tailoring presentations to meet the needs of different stakeholders.
• Collaborate with the SDR team to qualify both inbound and outbound leads, while also generating your own prospects.
• Manage a territory that includes some of the top e-commerce brands, leveraging networking, industry events, and sales tools to develop relationships.
• Use your expertise to help the entire sales team reach new levels of success.
• Keep the CRM updated and provide regular reports on pipeline progress, sales performance, and forecasting.

What We’re Looking For

• Bachelor’s degree or equivalent work experience.
• 2-5 years of experience in sales, preferably in SaaS, customer experience, or e-commerce sectors.
• Proven track record of exceeding sales quotas and generating business opportunities.
• Experience balancing self-prospecting with closing deals and managing a full sales cycle.
• Highly organized with a strong focus on customer communication and CRM management.
• Excellent written and verbal communication skills, with the ability to negotiate and build rapport with clients at all levels.
• Strong emotional intelligence and a natural ability to connect with others.
• Self-driven, proactive, and adaptable, with the energy and drive to succeed in a fast-paced, growing startup environment.
• Comfortable following and contributing to a sales playbook, while iterating and adapting as the company grows.
• Willingness to learn new tools and technologies.
• Strong understanding of sales principles and a commitment to delivering outstanding customer experiences.
• A passion for sales in the tech industry.