My client, a series D scale up with a modern and unique observability platform transforming how business process and understand their data, is seeking a Commercial Solutions Engineer to join their rapidly growing team.

This is a permanent role, offering a market leading salary + OTE and you will be required to work from my client's Boston office on a hybrid basis (2 days per week).

About the role: Solution Engineers for my client are key in meeting their customers’ expectations and helping them utilize their observability and security data. They are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Their Solutions Architects/Engineers are trusted advisors and consult their customers upon their monitoring, security & observability journey.

Responsibilities

• Work with account executives to plan, prepare and execute deals in complex and technical sales cycles.
• Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves 
• Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value
• Understand and communicate customer needs to the product teams for future product enhancements.
• Build solutions to fill gaps and enhance the core product
• Know the Log Management / Observability markets well and be able to help customers choose the right solutions for them.

Requirements

• 2+ years in a customer-facing pre-sales, technical architecture, or consulting
• Hands-on experience in technical integrations and POCs
• Comfortable coding in any high-level programming language (Java, Go, Python)
• Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
• Engineering/DevOps Background – Kubernetes and Docker.
• Experience in Technical Sales of Log Analytics/Monitoring/APM/SIEM – advantage